ThinkMarkets Vacancies 2021 Current Government Vacancies in ThinkMarkets

ThinkMarkets Vacancies 2021 Current Government Vacancies in ThinkMarkets. www.thinkmarkets.com New Government Jobs 2021 in South Africa ThinkMarkets Circular 2021. Latest ThinkMarkets Job Vacancy 2021 for freshers and experienced job seekers.

ThinkMarkets is a leading or most one job provider organization. Job seekers who are seThinkMarketshing ThinkMarkets Vacancies 2021, there are lots of Jobs opportunity available. If you are interested to do work with ThinkMarkets then you can apply for ThinkMarkets Jobs 2021. The details of ThinkMarkets Careers opportunity is provided in the below section. You can choose the latest jobs through ThinkMarkets which one matching with your profile.

ThinkMarkets Vacancies 2021 Current Government Vacancies in ThinkMarkets

ThinkMarkets now hiring for Client Services Executive Position for Johannesburg location. This is best jobs opportunity for candidates looking for ThinkMarkets Jobs near me. Candidates those are interested to do ThinkMarkets jobs in Johannesburg, can apply for this Client Services Executive job position. For this best jobs in ThinkMarkets company/department office situated in Johannesburg. You need experience from relevant field qualification. This is also a great opportunity for Fresh job seekers who are trying to find out Highest Paying jobs in Johannesburg through ThinkMarkets, Because ThinkMarkets is providing approximately  R 277,255.00 Yearly for the position of Client Services Executive.

Details of ThinkMarkets Jobs for Client Services Executive Position according to company’s official ThinkMarkets Careers Page given below table in shorts. If you need to know all information in details about ThinkMarkets jobs in Johannesburg, they you should read this post till the end.

Name of Organization ThinkMarkets
Job Profile Client Services Executive
Name of Recruitment ThinkMarkets Recruitment
Salary R 277,255.00 Yearly
Job Location Johannesburg
Job Type ThinkMarkets Jobs in Gauteng

Qualification & Experience Required for ThinkMarkets Vacancies 2021

Dear Candidates Please Visit Official Website Or Notification PDF For Educational Qualification And Experience Details.

Job Specification…

    • Become familiar with and understand our company’s processes, products, and sales techniques
    • Act as a primary contact for clients in relation to queries and service-related issues
    • Use your understanding of the product and processes to resolve client inquiries, and progress the client in the account opening, funding, or trading process
    • Utilize a sound business awareness to spot and utilise cross-sell and up-sell opportunities during client interactions
    • Keep accurate record of client communications by regularly updating CRM entries and recording all your activities
    • Provide sales support and refer leads to relevant sales teams
    • Liaise with various other departments within ThinkMarkets including but not limited to trading, compliance, and sales to investigate client queries
    • Respond to all customer services enquiries in a friendly, efficient, and timely manner according to Service Level Agreements (SLAs)
    • Carry-out platform demonstrations with clients across various desktop, mobile and tablet devices
    • Maintain ThinkMarkets’ service quality standards and ensure clients’ needs and queries are resolved quickly and efficiently
    • Assist clients over the telephone, live chat, and support tickets to calculate swap rates, margin requirements and other financial calculations related to trading and financial markets
    • Adherence to the company’s policies, code of conduct, and treating customers fairly
    • Build strong working relationships with key business partners to help support and grow the reputation and success of the business
    • Provide management with suggestions for improvements as needed
    • Produce reports and Management Information (MI) for senior management

    Requirements:

    • Demonstrated critical thinking and problem-solving skills within a fast-paced environment
    • A team-player to collaborate with colleagues and other stakeholders to meet personal, departmental and group KPI’s
    • Have excellent communication skills to deliver first class customer service and support to all client types including private clients, partners, and institutions
    • Effective communication with line management, colleagues in SA and the rest of the world

    KPI’s:

    • Completion of all online courses through the ThinkMarkets Learning Portal
    • Completion of the required CPD points annually to maintain FAIS rep status
    • Correct workflow escalations on Jira
    • Accurate capturing of client communication on Salesforce
    • Achieving of cross-selling targets that will be set monthly by line manager
    • Effective assistance with trade investigations
    • Effective presentation of the functionalities of our platforms
    • Live chat satisfaction rate of at least 95% or above
    • Handle incoming calls with confidence and maintaining an abandonment rate of below 95%

ThinkMarkets Jobs 2021 Age Suitability 

Candidates required age for this ThinkMarkets Recruitment 2021 as per company rule and regulation. Candidates must check age related information in official notification which is given in end of post.

How to Apply: ThinkMarkets Jobs Application Submission Process

  • Register/Log in to Official ThinkMarkets Job Portal.
  • Click on the ThinkMarkets job listing Page.
  • Select the right profile which you want to apply.
  • Fill the ThinkMarkets Hiring Form with all necessary details.
  • Now click on the final submissions button. (Note:- Please once check all details before click on the submit button).
  • Now you can take a print out for future use

Important Links Download Official Notification & Apply Online 

FAQ For ThinkMarkets Vacancies 2021

If you have any question in your mind you can read our most FAQ Table.

  •  Who are hiring ?

Answer:- ThinkMarkets Hiring.

  • Which Job Profile ThinkMarkets Needed?

Answer:- ThinkMarkets Recruiting for Client Services Executive job position.

  • Which is the official ThinkMarkets Careers Portal?

Answer:- www.thinkmarkets.com is official ThinkMarkets Careers Portal.

  • What is Qualification for this ThinkMarkets Recruitment 2021?

Answer:- experience from relevant field Required for Client Services Executive job position.

  • How to Apply for ThinkMarkets Client Services Executive job position?

Answer:- You can apply online with the help of direct apply link provided in above section.

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