Surgo HR & Training Vacancies 2022 Current Government Vacancies in Surgo HR & Training

Surgo HR & Training Vacancies 2022 Current Government Vacancies in Surgo HR & Training. New Government Jobs 2022 in South Africa Surgo HR & Training Circular 2022. Latest Surgo HR & Training Job Vacancy 2022 for freshers and experienced job seekers.

Surgo HR & Training is a leading or most one job provider organization. Job seekers who are searching Surgo HR & Training Vacancies 2022, there are lots of Jobs opportunity available. If you are interested to do work with Surgo HR & Training then you can apply for Surgo HR & Training Jobs 2022. The details of Surgo HR & Training Careers opportunity is provided in the below section. You can choose the latest jobs through Surgo HR & Training which one matching with your profile.

Surgo HR & Training Vacancies 2022 Current Government Vacancies in Surgo HR & Training

Surgo HR & Training now hiring for Senior Manager Position for Cape Town location. This is best jobs opportunity for candidates looking for Surgo HR & Training Jobs near me. Candidates those are interested to do Surgo HR & Training jobs in Cape Town, can apply for this Senior Manager job position. For this best jobs in Surgo HR & Training company/department office situated in Cape Town. You need experience from relevant field qualification. This is also a great opportunity for Fresh job seekers who are trying to find out Highest Paying jobs in Cape Town through Surgo HR & Training, Because Surgo HR & Training is providing approximately  R 1102513.00 per year for the position of Senior Manager.

Details of Surgo HR & Training Jobs for Senior Manager Position according to company’s official Surgo HR & Training Careers Page given below table in shorts. If you need to know all information in details about Surgo HR & Training jobs in Cape Town, they you should read this post till the end.

Name of Organization Surgo HR & Training
Job Profile Senior Manager
Name of Recruitment Surgo HR & Training Recruitment
Salary R 1102513.00 per year
Job Location Cape Town
Job Type Surgo HR & Training Jobs in Western Cape

Qualification & Experience Required for Surgo HR & Training Vacancies 2022

Dear Candidates Please Visit Official Website Or Notification PDF For Educational Qualification And Experience Details.

Our Client, a managed care company based in Cape Town, is recruiting for an experienced Senior Manager.

Job Purpose:
The Senior Manager: Head of Operations, Service Delivery and Support is responsible for the effective and successful management of people, systems and processes aligned to the operational service as required in terms of the customer contracted SLA (Service level agreements) and internal OLA (Operational level agreements) for Claims, Contact Centres, Benefit Review and Hospital Case Management teams. To enhance the customer service experience, through business process.

Key Responsibilities inter alia include the following:
Ensure operations’ adherence to Group Risk management procedures, Service level agreements, Standard operating procedures and audit requirements

Ensure compliance with local and international laws (e.g. data protection)

Ensure adherence to SLA and audit requirements

Identify all risk items in the two areas and implement controls to efficiently manage these risks

Manage, report and ensure governance, risk and compliance standards are implemented and maintained in line with business requirements and that necessary action is taken to address issues, when necessary

Drive and implement approved business strategies in line with financial targets and service level agreements

Responsible for contributing towards the sustainability of the business and new business development

Assess cost containment strategies to enhance client return on investments

Drive the automation of business processes to ensure cost effective and quality outcomes

Participate and drive the initiatives to become a digital business to improve the delivery of services and enhance the customer journey

Champion Change Management with all stakeholders

Professional interaction with internal and external stakeholders

Ensure efficiencies within the service delivery and support teams to ensure business metrics are adhered to

Improve Productivity and Quality standards within Operations

Manage the improvement of business processes between the business and key accounts

Plan and implement changes to the operations of the area of responsibility to respond to macro and micro-economic conditions, legislation, competition, market sentiment and the industry in general

Provide input into and develop the business plan for the area of responsibility

Ensure business plan is implemented in a manner that supports operational, quality and market imperatives

Communicate business plan in alignment with strategic context and strategic implementation plans to ensure operational best practice and continuous improvement

Lead the Operational teams and ensure service delivery in each respective area

Responsible for all Human Capital Management

Support transformation through valuing diversity within the team and department

Behave in alignment with the business values

Ensure all operational units comply to relevant approved Business Quality Programme and participate in reviews with QA leads to en-sure standards are maintained and where opportunity gaps

Participate in Complaints reviews to identify opportunities to enhance service delivery

Multi-skilled Workforce programme across all channels to be able to ensure optimal productivity per employee and scalability

Identify training needs and skills gaps to ensure skills transfer through learning and development.

Provide monthly and quarterly reports to the business and clients

Ensure all workflows have documented SOP’s and reviewed regularly

Drive performance management in line with business performance management standards

Ensure adequate resource management to ensure service delivery

Ensure appropriate, active and informative relationships with customers, value chain partners and industry players (if applicable) are in place

Resolve customer problems either through direct personal action or referral to alternative resources

Ensure reporting is in place to meet client expectations in terms of Service Level Agreements and other requirements

Critical Skills / Competencies

Strategic management

Solutions driven

Excellent problem solving and accuracy skills

Strong analytical skills

Self-starter, motivated, takes initiative and can work independently

Excellent communicator with all levels in an organisation

Confident in operating in a dynamic environment

Ability to adapt to different situations as they arise (adaptive thinking)

Ability to operate in a team environment

Ability to prioritise deliverable and workload accordingly (good organisational skills)

Ability to logically work with volumes of data

Executive business writing skills

Financial acumen

Innovates and takes risks

Principles and processes of clinical intervention in a structured environment

Ability to develop, approve, and update protocols

Quality orientation

Role Requirements

Reliable internet connectivity is essential when working from home


8 – 10 years’ experience in similar role

Business and Operational Management experience

Experience in the healthcare insurance/funding/medical scheme industry and knowledge of relevant legislative environment is highly desirable

Education and Applicable Systems Experience

Relevant Tertiary Qualification (Diploma or Degree)

Clinical qualification would be advantageous

Proficient in MS Office Suite applications

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201974 subject heading or email body .

Please note that due to the high volume of CV’s received; only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.

Should you require any additional information give us a call on 021 012 5566.

     Surgo HR & Training Jobs 2022 Age Suitability 

Candidates required age for this Surgo HR & Training Recruitment 2022 as per company rule and regulation. Candidates must check age related information in official notification which is given in end of post.

How to Apply: Surgo HR & Training Jobs Application Submission Process

  • Register/Log in to Official Surgo HR & Training Job Portal.
  • Click on the Surgo HR & Training job listing Page.
  • Select the right profile which you want to apply.
  • Fill the Surgo HR & Training Hiring Form with all necessary details.
  • Now click on the final submissions button. (Note:- Please once check all details before click on the submit button).
  • Now you can take a print out for future use

Important Links Download Official Notification & Apply Online 

FAQ For Surgo HR & Training Vacancies 2022

If you have any question in your mind you can read our most FAQ Table.

  •  Who are hiring ?

Answer:- Surgo HR & Training Hiring.

  • Which Job Profile Surgo HR & Training Needed?

Answer:- Surgo HR & Training Recruiting for Senior Manager job position.

  • Which is the official Surgo HR & Training Careers Portal?

Answer:- is official Surgo HR & Training Careers Portal.

  • What is Qualification for this Surgo HR & Training Recruitment 2022?

Answer:- experience from relevant field Required for Senior Manager job position.

  • How to Apply for Surgo HR & Training Senior Manager job position?

Answer:- You can apply online with the help of direct apply link provided in above section.

Leave a Comment