Phithos Technologies Vacancies 2022 Current Government Vacancies in Phithos Technologies

Phithos Technologies Vacancies 2022 Current Government Vacancies in Phithos Technologies . za.Phithos Technologies.com New Government Jobs 2022 in South Africa Phithos Technologies Circular 2022. Latest Phithos Technologies Job Vacancy 2022 for freshers and experienced job seekers.

Phithos Technologies is a leading or most one job provider organization. Job seekers who are searching Phithos Technologies Vacancies 2022, there are lots of Jobs opportunity available. If you are interested to do work with Phithos Technologies then you can apply for Phithos Technologies Jobs 2022. The details of Phithos Technologies Careers opportunity is provided in the below section. You can choose the latest jobs through Phithos Technologies which one matching with your profile.

Phithos Technologies Vacancies 2022 Current Government Vacancies in Phithos Technologies

Phithos Technologies now hiring for Application Support Analyst Position for Johannesburg location. This is best jobs opportunity for candidates looking for Phithos Technologies Jobs near me. Candidates those are interested to do Phithos Technologies jobs in Johannesburg, can apply for this Application Support Analyst job position. For this best jobs in Phithos Technologies company/department office situated in Johannesburg. You need experience from relevant field qualification. This is also a great opportunity for Fresh job seekers who are trying to find out Highest Paying jobs in Johannesburg through Phithos Technologies , Because Phithos Technologies is providing approximately  R 529200.00 per year for the position of Application Support Analyst.

Details of Phithos Technologies Jobs for Application Support Analyst Position according to company’s official Phithos Technologies Careers Page given below table in shorts. If you need to know all information in details about Phithos Technologies jobs in Johannesburg, they you should read this post till the end.

Name of Organization Phithos Technologies
Job Profile Application Support Analyst
Name of Recruitment Phithos Technologies Recruitment
Salary R 529200.00 per year
Job Location Johannesburg
Job Type Phithos Technologies Jobs in Gauteng

Qualification & Experience Required for Phithos Technologies Vacancies 2022

Phithos is an IT Services and Solutions company building on data-centric technologies for Healthcare, Education, Financial Services and Social-Media industries. At Phithos, we believe in Research & Development, Innovation, large-scale meaningful solutions and Quality Service. We are headquartered in Johannesburg, South Africa and have offshore delivery center in New Delhi, India from where we are servicing the customers in USA, UK, Africa & India.

We currently offer Permanent/Contract roles where candidates can:

  • Work remotely or on-site in Johannesburg or Cape Town.
  • Work remotely from Mumbai or Delhi

Our roles are hybrid and work location can be discussed to find the most suitable conditions.

We are looking for an APPLICATIONS SUPPORT ANALYST to support systems, applications and services by providing technical support to customers and partners around the world. The Application Support Analyst will drive the resolution of non-major incidents and service requests in accordance with defined Service Level Agreements and Operational Level Agreements. This role requires working flexible hours due to the 24×5 nature of the function. Passive standby during weekends is also required in the event of major incidents. The ideal candidate will have experience supporting systems in production in a cloud based environment.

Areas of responsibility may include but not limited to

  • 1st line troubleshooting, application of work arounds and service restoration using available tools, knowledge base and Standard Operating Procedures
  • Investigate, debug and troubleshoot code in order to resolve problems and defects.
  • Facilitate resolution of Incidents and Service Requests throughout the lifecycles and across various teams within the specified Service Level Agreements/Operational Level Agreements
  • Assist with communication, creation, maintenance, scheduling and distribution of reports
  • Ensure all incidents logged meet the minimum entry criteria to enable efficient debugging
  • Application and verification of known solutions or Standard Operating Procedures to Incidents and Service Requests (e.g. assisting with the restarting of services on request, data fixes, ad-hoc data extracts and query executions, etc.)
  • Proactive ticket status updates and escalation/follow ups where applicable
  • Verify resolution with end-users and resolve assigned Incidents and Service Requests
  • Associate Incidents with other records (i.e. Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.) in order to provide input for continuous improvement initiatives regarding ticket trends and opportunities for improvement of processes and procedures
  • Record and classify received alerts and events and initiate an immediate effort in order to restore a failed IT Service as quickly as possible as per severity classification and associated Service Level Agreements
  • Analysis of logs in the error queue and initiating resolution with the respective resolver group
  • Evaluation and escalation of Incidents at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Team Leader/Manager according to the agreed priority and severity of the incident
  • Collaborate with other VG work streams to troubleshoot and restore services in the event of outages
  • Escalate risks and issues to management timeously depending on severity and impact
  • Create and submit knowledge articles
  • Provide knowledge transfer and upskilling of direct subordinates, peers and junior analysts
  • Available for on-call and emergency response rotation as needed
  • Participate in Post-Mortem/Root Cause Analysis after each event to mitigate problem recurrence
  • Review records produced by Junior team members and provide recommendations for improvement and enhance processes where applicable.
  • Participate in various cross-functional forums and work streams to contribute to the improvement and implementation of policies, frameworks and standards.

Personal Attributes and Skills

  • Communicates effectively
  • Values Driven
  • Optimistic
  • Learns on the Fly
  • Resilient
  • Instils Trust
  • People Savvy
  • Drives Results
  • Problem Solver

Education and Experience

 

Education:

  • BSc in Computer Sciences/ Information Systems or equivalent IT tertiary qualification
  • Formal Java Qualification (Advantageous)

Experience:

  • More than 2 years’ experience in an Application Service Desk and Development Role
  • Customer support experience (Advantageous)
  • ITSM Tools (ServiceNow experience Advantageous)
  • SDLC experience (Advantageous)

 

Knowledge:

  • Java, SQL, JSON, GIT
  • Advantageous: Android, iOS, Liferay, Oracle, Postgres, AWS, webservices, microservices, ServiceNow, Dynatrace, Kibana, PowerBI & REST Clients

Phithos Technologies Jobs 2022 Age Suitability 

Candidates required age for this Phithos Technologies Recruitment 2022 as per company rule and regulation. Candidates must check age related information in official notification which is given in end of post.

How to Apply: Phithos Technologies Jobs Application Submission Process

  • Register/Log in to Official Phithos Technologies Job Portal.
  • Click on the Phithos Technologies job listing Page.
  • Select the right profile which you want to apply.
  • Fill the Phithos Technologies Hiring Form with all necessary details.
  • Now click on the final submissions button. (Note:- Please once check all details before click on the submit button).
  • Now you can take a print out for future use

Important Links Download Official Notification & Apply Online 

FAQ For Phithos Technologies Vacancies 2022

If you have any question in your mind you can read our most FAQ Table.

  •  Who are hiring ?

Answer:- Phithos Technologies Hiring.

  • Which Job Profile Phithos Technologies Needed?

Answer:- Phithos Technologies Recruiting for Application Support Analyst job position.

  • Which is the official Phithos Technologies Careers Portal?

Answer:- za.Phithos Technologies.com is official Phithos Technologies Careers Portal.

  • What is Qualification for this Phithos Technologies Recruitment 2022?

Answer:- experience from relevant field Required for Application Support Analyst job position.

  • How to Apply for Phithos Technologies Application Support Analyst job position?

Answer:- You can apply online with the help of direct apply link provided in above section.

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